1. About this Policy
This Privacy Policy explains how Merusri Developers (“Merusri”, “we”, “us” or “our”) collects, uses, shares, retains and protects your personal data when you visit our website at www.merusridevelopers.com (the “Website”), communicate with us, or enquire about our projects and services.
We are committed to handling your personal data responsibly and in accordance with the Digital Personal Data Protection Act, 2023 and the rules made under it, together with any other applicable Indian law.
Please read this Policy carefully. By using the Website, submitting your details to us, or otherwise sharing your personal data with us, you confirm that you have read and understood how we handle your information as described here.
2. Our role
For the purposes of the Digital Personal Data Protection Act, 2023, Merusri Developers acts as a Data Fiduciary, which means we determine the purpose and means of processing your personal data. You are referred to in that law as a Data Principal, and this Policy explains the rights available to you in that capacity.
3. Personal data we collect
We collect only the personal data we need for the purposes described in this Policy.
Data you provide to us. When you complete an enquiry or contact form, request information or a brochure, arrange a site visit, subscribe to updates, apply for a position with us, or correspond with us by any means, we collect the details you choose to share. This generally includes your name, telephone number, email address, your location or country of residence, your area of interest, and the content of your message or enquiry.
Data collected automatically. When you browse the Website, certain technical information is received automatically. This includes your IP address, approximate location derived from it, browser type, device type, operating system, the pages you visit, the time and duration of your visit, and the source from which you arrived at the Website.
Data received from other sources. We may receive your contact details and enquiry information from property listing portals, advertising platforms, referral sources or authorised representatives, where you have submitted an enquiry concerning Merusri or one of our projects through them.
We do not collect payment card numbers, bank account details or government identification documents through the Website.
4. How we use your personal data
We use your personal data for the following purposes:
- responding to your enquiries and providing the information you have requested
- sharing project details, brochures, specifications, availability and pricing
- arranging site visits and following up on your enquiry
- communicating with you by telephone, email, messaging services or post in connection with your enquiry or any ongoing relationship with us
- sending you information about our projects, launches, events and offers, where you have consented to receive such communications
- receiving and assessing applications for employment
- understanding how the Website is used and improving its content, performance and usability
- measuring the effectiveness of our marketing and advertising
- maintaining our internal business records
- meeting our legal, regulatory and contractual obligations
- establishing, exercising or defending legal claims, and preventing fraud or misuse
We process your personal data on the basis of the consent you give when you share it with us, and where processing is otherwise necessary for a legitimate use permitted under applicable law.
5. Consent and your choices
Where we rely on your consent, you may withdraw it at any time by contacting us using the details in Section 13. Withdrawing consent does not affect the lawfulness of any processing carried out before the withdrawal, and we may continue to retain certain information where we are required or permitted to do so by law.
If you no longer wish to receive marketing communications from us, you may opt out at any time by using the unsubscribe facility in our emails or by contacting us directly. We will continue to send you communications necessary to service an existing enquiry or relationship.
Providing your personal data is voluntary. However, if you choose not to provide the information we request, we may be unable to respond to your enquiry or provide the information or services you are seeking.
6. Cookies and similar technologies
The Website uses cookies and similar technologies. Cookies are small files placed on your device that help the Website function correctly, remember your preferences, and allow us to understand how visitors use the site.
We use cookies that are necessary for the Website to operate, as well as cookies that help us analyse site usage and measure the performance of our marketing. Some cookies may be placed by third-party providers whose services we use, and the use of those cookies is governed by the privacy policies of the respective providers.
Most browsers allow you to refuse or delete cookies through their settings. If you disable cookies, certain parts of the Website may not work as intended.
7. Sharing your personal data
We do not sell your personal data to anyone.
We share your personal data only where necessary, and only with:
Our personnel. Members of our sales, marketing, customer relations and administrative teams who require access in order to respond to you or manage our relationship with you.
Service providers. Third parties who perform services on our behalf, such as website hosting, customer relationship management, email and communication services, analytics and advertising platforms. These providers may access your personal data only to the extent necessary to perform their services for us, and are required to keep it confidential and secure.
Authorised representatives. Where an authorised representative or partner is assisting with your enquiry, we may share your contact details with them for that purpose alone.
Legal and regulatory recipients. Courts, regulators, law enforcement agencies and government authorities, where disclosure is required by law, or where we consider it necessary to protect our rights, our property, or the safety of any person.
In connection with a business transaction. If Merusri undertakes a merger, acquisition, restructuring, financing or transfer of all or part of its business or assets, personal data may form part of the assets transferred, subject to the recipient continuing to protect it in a manner consistent with this Policy.
Where we share personal data, we take reasonable steps to ensure that appropriate protections are in place.
8. Retention of your personal data
We retain your personal data only for as long as is necessary for the purposes set out in this Policy, or for such longer period as may be required under applicable law, including for the maintenance of business records and the resolution of disputes.
Where personal data is no longer required, and there is no legal obligation to retain it, we delete it or anonymise it so that it can no longer be associated with you.
9. Security
We maintain reasonable technical and organisational security safeguards designed to protect your personal data against unauthorised access, disclosure, alteration, loss and misuse. These include controlled access to our systems, secure hosting arrangements, and internal procedures governing how personal data is handled.
While we take these measures seriously, no method of transmission over the internet or method of electronic storage is entirely secure. Any transmission of personal data to us over the internet is therefore at your own risk, and we cannot guarantee absolute security.
In the event of a personal data breach, we will notify the Data Protection Board of India and affected individuals in the manner and within the timeframes prescribed under applicable law.
10. Your rights
As a Data Principal under the Digital Personal Data Protection Act, 2023, you have the following rights in respect of your personal data:
Right to access information. You may request a summary of the personal data we hold about you, the processing activities we undertake in relation to it, and the identities of any other Data Fiduciaries and processors with whom it has been shared.
Right to correction and erasure. You may request that we correct inaccurate or misleading personal data, complete incomplete data, update your data, or erase personal data that is no longer necessary for the purpose for which it was collected, subject to our legal obligations to retain certain records.
Right to withdraw consent. You may withdraw your consent to our processing of your personal data at any time, as described in Section 5.
Right of nomination. You may nominate another individual to exercise your rights under applicable law on your behalf in the event of your death or incapacity.
Right of grievance redressal. You may raise a grievance with us regarding our handling of your personal data, using the contact details in Section 13. If your grievance is not resolved to your satisfaction, you may escalate the matter to the Data Protection Board of India.
To exercise any of these rights, please contact us using the details in Section 13. We may need to verify your identity before acting on your request, and we will respond within the time period prescribed under applicable law.
11. Children
The Website is intended for use by adults and is not directed at children. We do not knowingly collect personal data from any individual under the age of eighteen years. If you believe that a child has provided personal data to us, please contact us, and we will take steps to delete it.
12. Links to other websites
The Website may contain links to third-party websites, including social media platforms and property listing portals. We are not responsible for the content or privacy practices of those websites. We encourage you to review the privacy policy of any third-party website before providing your personal data to it.
13. Contact and grievance redressal
If you have any questions about this Policy, wish to exercise any of your rights, or want to raise a concern about how we handle your personal data, please contact:
Grievance Officer, Merusri Developers
17/1, Ground Floor, NCC Urban Windsor,
Opp. Jakkur Aerodrome, Bellary Road,
Yashoda Nagar, Yelahanka,
Bengaluru, Karnataka 560064.
Email: reachus@merusridevelopers.com
Telephone: +91 90360 31371
We will acknowledge your communication and respond within the timeframes prescribed under applicable law.
14. Changes to this Policy
We may update this Policy from time to time to reflect changes in our practices, our services, or applicable law. Any revised version will be published on this page with a new effective date. We encourage you to review this page periodically so that you remain aware of how we handle your personal data.